Customer [ringing up a takeaway]: “Do you deliver?”
Staff: “No we do lamb, chicken or fish”
I remember my grandad telling me this Peter Kay joke 😅 Who would have known it would be so useful now?
So do you deliver? Can you deliver?
If people can't get to your shop, is there a way you can you make it possible for them to purchase your products?
You could team up with other local businesses to offer a delivery service, update your website to make it super easy for them to purchase, bring in person events online using Zoom or Skype.
Now is the time to take a look at how you're delivering your product or service and see if you can make it more effective for your customers.
If you need some advice on how to make your website as easy as possible for customers to order, drop me an email at Hannah@hicommunications.co.uk. Happy to help! 🧡